Emily Griffin - Championing Rural Pharmacy and Workplace Culture

Meet Emily Griffin, a trailblazing force in the pharmacy world, renowned for her compassionate and innovative approach and multi-faceted expertise.

As a credentialed consultant pharmacist, business owner, senior hospital pharmacist, and educator, Emily has made waves by co-developing the Australian-first Voluntary Assisted Dying Statewide Pharmacy Service and leading transformative initiatives through her venture, ENCAPSULED.

She is also a dedicated advocate, leveraging social media to champion pharmacist advocacy, foster positive workplace cultures, promote health, and highlight disparity between rural and metropolitan health. Emily sparks important conversations and takes meaningful action for systemic change.

Awarded PSA Early Career Pharmacist of the Year for Victoria, Emily is a celebrated expert who has captured national and international attention for her impactful contributions. Her passion extends beyond patient care to shaping the future of pharmacy through education and advocacy.

Emily offers tailored coaching sessions for ambitious pharmacists eager to diversify their careers, achieve HMR/RMMR credential and thrive in the role, or refine their clinical or soft skills. She also provides other medication consulting services through ENCAPSULED.

Emily balances a demanding and diverse career that includes her business, roles at St Vincent’s Hospital Melbourne, Monash Rural Health, Monash University's undergraduate and post-graduate pharmacy programs, and in research. She has experience across practice areas including rural and metropolitan hospital and community settings, and academia.

You can find Emily Griffin on LinkedIn.

Do you have questions about your pharmacy career? Then contact us or meet our team.

Website and appointments https://encapsuled.com.au
Instagram @theencapsuledpharmacist
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Transcript

0:00

Your Pharmacy Career podcast proudly brought to you by Raven's Recruitment Australia's Pharmacy recruitment agency

0:07

spotlights the myriad of career paths available to pharmacists your host Kristi Lee Patterson and her esteemed

0:13

guests will be sharing invaluable career advice that you can Implement at any stage of your career Journey welcome to

0:20

your Pharmacy career podcast I am your host Kristi Lee Patterson and today we

0:25

have a very special guest Emily Griffin she is the 2023 ear career pharmacist of

0:31

the year for Victoria and is also known as the encaptured pharmacist Emily is

0:36

known for her influential role in rural Pharmacy and being an advocate for pharmacists and she has a deep

0:42

commitment to fostering positive workplace cultures in this episode we will Explore her journey achievements

0:49

and the impactful work she does welcome Emily thanks so much Christie what a lovely introduction that's okay thanks

0:56

so much for joining us today I thought before we kick into the questions could

1:02

you start by telling our listeners a little bit about yourself and yeah your background as to why you got into

1:08

Pharmacy in the first place yeah great question I guess I wasn't really sure what I wanted to do for long time and it

1:15

wasn't until halfway through year 12 when I went down the road to a Community

1:20

Pharmacy in Bendigo and I guess it was really the community Spirit and the

1:26

feeling is that that will really making a difference there that made me want to get into to Pharmacy fun fact at the

1:32

time even up until the end of year 12 my two career Pathways were Pharmacy or

1:37

fashion design oh Fashion Design that's interesting yeah two very different

1:43

career paths but um I ended up going with farmacy elro we're very generous with a few scholarship so ended up going

1:50

there oh amazing well I guess see the thing is you can still have um a flavor of fashion in your everyday life anyway

1:57

so fashionable pharmacist got a bit of creative brain as well so I can kind of

2:03

have a bit of an outlet of that on my Instagram and yeah yeah no that's awesome so you mentioned about that

2:09

moment where you walked into that Pharmacy in Bendigo but were there any other key moments or influences that

2:16

really got you to draw yourself away from Fashion into Pharmacy well funnily

2:21

enough I had received a scholarship to go to a fashion school as well and I had gone there for a short period of time

2:28

and I decided that that wasn't for me but that placement down the road really

2:33

was instrumental and making me make that decision it was just the way that they

2:38

sort of had a real Community there at that Pharmacy they knew everyone that came in and it really felt like they

2:44

were making a difference in people's lives so yeah I had a very similar experience in the very first Pharmacy I

2:51

worked at and it was a rural Pharmacy very much Community Based and I think

2:56

when you have that experience first or very early in your career really dides shaped the trajectory of your career it

3:04

certainly did for me and so you've strong been an advocate for Rural Pharmacy can you discuss some of the

3:11

initiatives or programs that you've either supported or enhance Pharmacy

3:17

practice in rural communities yeah so I guess my underlying passion comes from

3:22

growing up in Regional Toria and I didn't actually ever think I would move

3:27

to Melbourne but here I am but I um studied there I didn't want to move at

3:33

the time elsewhere so that was also I guess important in the career choice I was making because the tro offered as

3:40

well and after my degree I actually moved RI to auka and I stayed there for a few years as well and having then

3:48

moved to Melbourne I did undertake Metro placement as well during my time in my

3:53

undergrad but there is so much disparity between the healthare systems rurally

3:59

compared to our Metropolitan services and it just shouldn't be the case because as I've said before the the care

4:06

of people in rural and Regional Australia is just as important as the

4:11

healthare of those in metropolitan areas and statistics show that people living

4:16

in rural areas more prone to health conditions like coronary artery disease

4:24

and cardiovascular events they're more likely to die earlier not only die earlier but from

4:31

preventable as well so there's a lot more we can be doing to support our

4:36

Rural and Regional counters and it really should be a higher priority than

4:42

what it is so I thought in my role as the rural on officer that this was a way

4:48

that I could give back to Rural and Regional Victoria in Australia even

4:54

though I'm not currently living there and yeah I'm running quite a lot of projects at the moment in that Ro

5:00

so just a couple of weeks ago I organized a CPD event and that was

5:05

hosted in Regional and even though I'm employed by mes University I wanted to

5:11

host that event lro Bendigo because that's where I studied and also to try and get some students attend as well and

5:18

sort of just to make it a collaborative event between the two universities and

5:24

we had a guest speaker at laor who's who's an incredible F assistant he's really done a lot of work in the

5:31

cardiovascular sort of streets and he currently is the lead pharmacist at Borat so it was great to have that sort

5:38

of intersect of all these Rural and Regional things come together we ended up having over a 100 registrations and

5:45

that was from Wow AIA wide yeah and even some International people as well joined

5:51

so yeah it was fantastic and I was really happy and with how that all turned out and hopefully can host some

5:56

more in the future yeah that's a massive you've turned out yeah over 100 registrants I know how hard it can be to

6:04

organize events like that in in Regional locations and when I was working in

6:10

Central West of New South Wales when there were events like that in the area where I lived it's so important because

6:17

it can also feel a little bit isolating as a pharmacist especially because you're most likely working longer hours

6:24

and more days and maybe people in Metro because there's not as many pharmacists so you need to work a little bit harder

6:31

a bit longer Primary Health sort of servicing down yeah yeah well like congrats that's a really really good

6:37

achievement and the fact that it's a collaboration with the two universities as well I think that's really important

6:43

having that collaboration and rather than doing things in silos thanks Dy

6:48

that's okay working on a lot of placements at the moment in my role I've

6:53

that Metropolitan universities and not really sending students on Rural place bement

7:00

anymore sort of a bit of a result of a postco kind of situation I think but if

7:06

students aren't being exposed to Rural and Regional placements then they won't even consider that as a career option so

7:12

I'm really working hard with the universities and with community and Hospital pharmacies rurally and

7:18

regionally to offer some really great placement experiences to our students yeah I haven't actually even thought

7:24

about that yeah being postco they proba yeah didn't really want to send people here there everywhere Australia but as

7:31

you said it really is important if you don't get that experience even if it's the fund just doesn't eventually move

7:38

out there or work there but it gives that sense of what it is really like and

7:45

you can have your own assumptions of what a regional rural remote location

7:50

can be and what the issues are but until you see it you really actually have no idea yeah that's right it's all about

7:56

exposure and experience and even if don't end up wanting to work in those

8:01

areas at least they may understand a little bit better about what life is like on the other side yeah absolutely

8:09

that makes perfect sense I want to shout to you now about your award that you won

8:14

the early career pharmacist of the year for Victoria what does this recognition

8:20

mean to you and what was some of the achievements that actually contributed

8:27

to getting this recognition yeah yeah it was overwhelming actually just being

8:32

nominated for that award and then to receive it especially to be handed it by

8:38

Dr Amy paage who's an incredible pharmacist and so inspiring it was yeah

8:43

so overwhelming and the awards night was yeah was really amazing there was so many incredible finst there yeah the

8:51

whole thing was just really over overwhelming I was nominated for my

8:56

contributions to the profession through Professional Services Innovation

9:02

Community programs health promotion personal development and patient and pharmacist advocacy so I guess it was

9:09

sort of a culmination of all the things I'd done in my career up until that point and still obviously being early

9:16

career even now guess I'm just lucky to have had so much experience so early on

9:21

and I guess it is partly because I always say yes to things but yeah I do really want to make a difference and I

9:27

do have a real passion for Pharmacy I guess the main things that were discussed with that award was my

9:34

contributions to co-building the Australian to dying Statewide Pharmacy

9:40

service which was an incredible experience and achievement to become a senior pharmacist so early on as well

9:47

and through my business encapsuled stoering home medicines reviews but I

9:53

also do other Consulting as well and now I've just recently moved into pharmacist coaching for clinical and soft skills

10:03

diversifying yeah and then my Instagram page D captured pharmacist yeah I guess

10:09

I I talk about rural Pharmacy quite a bit there and about my sort of diverse career and yeah that's a lot when you

10:16

really start ticking off the list of all the things that you've done it really is quite a lot and for people that maybe

10:24

don't know what an early career pharmacist is it's if you've been in practice for 10 years or or less and if

10:30

you're a very fresh early career pharmacist so first year out and might yet be a bit even maybe intimidating

10:37

when you see people such as yourself winning these Awards and think oh wow they've achieved so much but what do you

10:42

think that in 10 years that's actually quite a long time so you can actually

10:48

achieve a fair amount in that time you mentioned as part of the recognition

10:54

that you received for the award was your work on the voluntary assisted d

10:59

Statewide Pharmacy service that's bit of a mouthful now yeah tell me about your work in that it's something that you

11:07

when I guess when you were developing it was still quite a controversial thing and for some people it is still quite

11:14

controversal new and a lot of people don't understand what it is or why there's a need so maybe in your own

11:21

words could you tell us yeah about the work that you did and that impact that it has since then yeah great question so

11:29

was back in 2019 when the hospital was sort of

11:34

looking for team to build this service for the state so the legislation in

11:40

Victoria was passed in 2017 and then there was an implementation phase for

11:45

creating the medication protocol Etc but the Statewide Pharmacy service was created in March or April 2019 so for me

11:55

I just sort of thought this service would eventually exist in Australia because it existed elsewhere across the

12:01

globe and had for quite a long time in some countes since the early 2000s it

12:07

was actually available in the Northern Territory in 1996 I think it was just for one year wow I had no idea yeah not

12:16

many people know 2019 was the year i' actually moved from Melbourne to from

12:21

rural Victoria a to Melbourne and I had started a new role in the hospital in

12:27

Melbourne and I was the undergraduate coordinator for the pharmacy department so I looked after all the pharmacy

12:34

student placements that came into the hospital and I was also working in genm at the time and during that time in the

12:41

first couple of months there was this Pharmacy sort of Staff Forum about voluntary sister dying and that this

12:48

hospital was going to do the sort of State service for that and during that

12:54

staff Forum I noticed that most of the questions were related to the storage of the medication all the potential

13:00

problems with the legislation people's personal opinions and for me I sort of felt like I was on a bit of a different

13:07

page during this forum because to me it was more about the service that we were

13:13

going to actually deliver to make sure that it was compassionate patient centered and that it was done right so

13:20

for me it wasn't just a question of that legislation or about people's opinions to me it was that we provided that

13:27

service to a really high standard so I guess that's why I went for the role because I thought well if I've got all

13:34

these ideas about how this service should run then I should put my hand up and go for this Ro and at the time I was

13:42

24 or 25 so going for a senior role at that age was pretty unheard of but I'm

13:49

so glad that I did go for it and that yeah I've moved into that service so

13:54

there was so much to be done when the service is non-existent and the first of its kind in Australia you know you've

14:03

got to go back to back from the ground up so guidelines protocols I created

14:09

patient information booklets creating the kit itself and how that would look

14:14

yeah so much uh safety processes for the pharmacists I created sort of debriefing

14:20

tools and reflection strategies for the team as well and our team grew so large

14:28

so because of then that demand for the service so I moved into service in uh

14:34

March I think it was in 2019 and then we were expected to be seeing people by mid June so there wasn't very to create all

14:43

of this and being parttime in the role I had to move into the role fulltime pretty quickly to actually get the

14:49

service ready to be able to deliver to people and so the service itself was

14:55

based on home visits so we would always go and see the patients in at home or in a hospital or Age Care Facility wherever

15:02

that would be across the entire state of Victoria and I would usually spend

15:08

anywhere between an hour and a half to 3 hours with someone educating them about the medication yeah and providing them

15:16

that medication if that's what they wanted provided that they would be safe

15:21

to have medication I think you mentioned that the reason you're so passionate

15:26

about it is that thing that Patient Advocate and ensuring it's patient

15:32

centered and I think with any new service that's implemented having people

15:38

part of the design process being an advocate for the patient is so important and I think sometimes we forget that and

15:46

not intentionally but it's more yeah when you said they there was a lot of

15:52

questions around the storage process and the the legislation around it and

15:58

understanding that but at the end of the day it's about the patient and and understanding what their needs are and

16:04

making sure that it fits their needs essentially so I'm just thinking now about any sort of service that is

16:12

implemented in pharmacies whether it's hospital or Community or other practices

16:18

ensuring that there's people there that can advocate for the patient is really

16:24

important and looking at it from that lens of the patient that experience that

16:30

they have can also affect the outcome as well and so if they have a lesson ideal

16:38

experience that can also affect their health outcomes as well so yeah just got

16:44

me thinking got a little bit off track there but yeah I was just reflecting I thought oh that's so important we really

16:50

need to make sure that it's about the patience and I guess that was sort of going back to the very first question

16:57

I've always really loved helping people so that was probably an underlying drive for going into something in the health

17:04

professional world as well but yeah to me if if someone's in healthcare and their main reason for being in

17:10

healthcare isn't to care for people then that's a serious red flag yes that's

17:15

exactly right I I totally agree I think that majority of people that I speak to

17:21

yeah they got into health care for that reason or they want to help or make a difference or and which is good I um

17:30

also wanted to touch on your pharmacist coaching you mentioned that you're very

17:37

passionate about workplace culture and as part of some of the things that you've been doing you now moving into

17:44

pharmacist coaching and so yeah what does that actually mean for people that are listening is what is the pharmacist

17:51

coach and what do you do yeah awesome so I try and work with people to I guess

17:57

identify their goals and what they would want to achieve from the coaching and

18:02

only sort of onboard people that you know it feels like we would work well together and that I would genuinely be

18:08

able to help them with what they want to achieve so it mostly focuses on either

18:14

building and developing clinical skills I've got quite a varied experience in

18:19

Hospital Pharmacy and have worked in a number of Specialties so I can help

18:25

people with yeah clinical sort of skills soft skills that other component which is I find really helpful for a lot of

18:33

international pharmacists that are moving across to Australia and for younger pharmacists or early career

18:40

pharmacists to a building working on their conversation and communication skills with patients or the medical team

18:47

and other health professionals I think the way that we going back to that patient care the way that we interact

18:53

with people it's so important to their outcomes and to whether or not know they

18:59

take on board the information that we provide them so ensuring that we communicate best way we can with them is

19:07

really important also working with people on diversifying their career I think people are I get a lot of feedback

19:14

especially on my Instagram about how my career is so varied and the current

19:20

roles that I have I actually can't think but may be six different Employments at the moment on top of my business so

19:27

people are always very intrigued by that and people want to know how to start diversifying and then the other main

19:33

area of coaching is in home medicines reviews so there's being a big overhaul

19:38

this year with the APC the standards for

19:43

accreditation or credentialing so new courses have come out I actually helped create one of the courses available

19:51

which was really nice for us to be involved in that as an expert in the field as well but yeah really working

19:56

with people to help them be best credential pharmacist that they can be

20:02

and it's so confusing when you're first starting out or if you don't do many home medicines reviews how to kind of

20:08

approach approach them and how to again get the best outcomes for the patient

20:14

yeah that's really interesting and I I'm not an accredited pharmacist so I don't really know much about how you you would

20:21

even go and seek that type of work um as opposed to just sitting and waiting for a referral to turn

20:27

up if you just they do that's I see they probably wouldn't they probably wouldn't turn up

20:34

so yeah that's brilliant and I think too with the diversifying your skill set

20:40

there's I'm seeing a definite shift from like I've been in Pharmacy for almost 15

20:47

years and a pharmacist for 10 years and just the way that people approach their

20:52

careers just in the time that we've been around has changed so much and and

20:58

rather than that got one job it's full-time and that's what you do when

21:04

that's kind of where you stay having multiple roles or doing things part-time doing things on a side and I think the

21:11

the term for it is portfolio career it's one of that yeah it's I've seen it on

21:17

LinkedIn a few times and a few people talk about it in other Industries about having a a portfolio career and instead

21:24

of staying in a role that maybe you're not learning or you're not or you're not

21:30

yeah getting anything out of it rather than just staying to stick it out yeah moving into things where you are going

21:36

to be learning new things and and trying new things and yeah I definitely seen a

21:42

shift for that and I'm doing myself now as well got a whole list of random

21:47

things that I'm doing but I love it and yeah I just definitely see that shift

21:52

which is really exciting because it means that especially pharmacists were expanding our skill set so much and by

22:00

being able to do different things and it also highlights how important pharmacists are as well that we're being

22:07

recognized in other areas yeah such as that what you mentioned now with age

22:12

care and GP and who knows what other areas we'll be working in the future

22:18

which is really exciting exciting I think that wherever medications are pharmacist should be so that seems so

22:25

simple that seems crazy to me that is not okay I'm sure if you asked a regular

22:30

Australian off the street that would be the answer right so yeah that just makes

22:36

perfect sense we'll get there eventually now lastly I'd like to speak a little bit more about your business venture the

22:44

Inc captal Pharmacists and first of all what inspired you to start this

22:50

consultancy service as someone that's also started their own business it's can be really quite dating in doing

22:56

something new and going out on your own and so many unknowns and I find that

23:02

there's always a a passion behind it so for me educating and collaboration

23:08

things that are really important to me and so I'm sure well after our conversation I can say there definitely

23:14

some areas of passion that I think inspired you to start this business but I'd like to hear it from you yeah so my

23:21

business is called encaptured and then my Instagram page is the encaptured pharmacist which is a little sort of

23:28

spin-off my business name I guess so the business kind of started because I had

23:34

become accredited but now it's called credential pharmacist for home medicines reviews and then it just kind of

23:41

developed from that so obviously being able to deliver care to patients in a

23:47

different way was why I under my ahr credentialing and I love caring for

23:52

people particularly in that home setting it's such a privilege to be able to go into someone's home and provide care and

23:59

education and I think for me that's sort of been one of the most rewarding parts of my career so going into people's

24:06

homes for home medicines reviews also going into people's homes for voluntar sister dying and also when I was the the

24:14

senior farmy definition for the health Independence program that also involved home visits and all those three sort of

24:22

areas of my career of being so so rewarding yeah I love that component of

24:27

it and then yeah so I guess my business just kind of grew from there I started my Instagram page which is what I've

24:34

have been wanting to do for such a long time and it's really just that ripping off the Band-Aid moment and just doing

24:40

it but there is so much kind of impostor syndrome feeling around any of that kind of thing and if there's people listening

24:47

that are wondering if they should start a business or start up a social media or just just do it because I try and tell

24:53

myself every day about something new I'm working on or whatever it might be that you wish you had done it sooner so just

25:01

go out there and start it and if it doesn't work out it doesn't work out but yeah so off I do sort of uh

25:07

collaborating with health businesses and other health services for either

25:13

educating their style for Education educating their clients about products or Services related to medications uh

25:21

yeah coaching services and I do medication Consulting with doctors and

25:26

other health professionals so I offer T services for pretty much all my services

25:32

as well so yeah so you don't really do much at all then do

25:38

you narrow it down at some stage but at the moment still big early career I'm like do all the things yes do all the

25:45

things I love it and I think that's a great way to start as well is to just

25:51

start that's what said is yeah there's no right time you'll always always be

25:58

reasons why you shouldn't do something and as part of that the journey to

26:05

growth is yeah making mistakes and and changing it and adapting and I think I'm

26:11

sure since the day that you started your business and captured to today it's

26:17

probably changed a lot since then and the direction is contining to change I

26:23

know I've see that in my own business that what I went to start with there

26:28

wasn't really need no one really wanted to pay for those type of things so I adopted and yeah I found Niche which is

26:34

really cool but if I didn't try I never would have known and I think as

26:40

pharmacists we are so lucky that people used to say to me well if you're going

26:45

to start something you ask yourself what's the worst that could happen like well the worst thing that could happen is I work in a pharmacy I get a job as a

26:53

pharmacist that's actually not so bad but what's get go EX exactly and that's

26:59

what I wanted to be so it's actually not that bad and so then reframing it as well what's the best thing that could

27:05

happen and by starting and if you don't start you never know and yeah I didn't

27:12

really want to grow up and get old and have the regrets and I don't know if

27:17

you've experienced this because you've spent a lot of time with people um that at the end of their lives and yeah heard

27:24

people say that you don't regret the things that you do the things that you didn't do and so I think yeah just give

27:31

it a go what's the best thing that could happen that's so true yeah and certainly yeah working with people who are

27:37

terminal and also experiencing quite a lot of death and uh cancer in my personal life would certainly made me

27:44

want to deliver a better service to people and it certainly makes you think

27:49

well second can guess some of the things that you think you're a big deal at the time and they're really not when you

27:54

compare it to you know situations like that soin puts things into perspective I've definitely seen that too yeah

28:01

sometimes the things that yeah I thought was the end of the world don't know if there's people that are listening that

28:08

yeah have kids and when you were at school it seemed like it was the end of the world and like if this person

28:15

doesn't hang out with you it's going to be the worst thing ever and I see this with my stepdaughter and I try to explain to her like it's not the end of

28:23

the world like there's so much more coming like just it really doesn't matter

28:29

and so yeah it definitely put sents into perspective we've been chatting for a little while now and I just wanted to

28:38

ask you a little bit about Gary advice for aspiring Pharmacy professionals

28:44

whether they're early career pharmacist students that are not yet registered or

28:49

even those more experienced pharmacists that have been in the industry for a

28:54

while that are wanting to do maybe something different what what advice would you give to people that is a very

29:02

broad question I know you could actually do a whole podcast just on that question

29:07

feel FY to answer all of it or even just some of it so maybe just some general

29:12

advice maybe to lean into some of the topics we've discussed today yeah

29:18

brilliant so recently I asked a group of my students some uh fourth years why

29:27

they or wanted to become a pharmacist and I think this is a good question for people to ask themselves as well why are

29:34

you a pharmacist the responses from the group of students were a bit of a mix so

29:39

some examples where it's a stable career I didn't get into medicine my parents

29:45

said it was a good career option and yeah that kind of blew me away because

29:50

as I said earlier if you're not going into Healthcare to help people or because you care for people or something

29:56

along that's sort of line of thought regardless of what the practice setting is so if that's Hospital community

30:04

research Academia at the end of our line is always patience patient care that's

30:09

what healthare is we can always learn and we can always grow so two is

30:15

probably how can I be a better pharmacist three would be for people to

30:22

do some work on reflecting on personal values and they would want to deliver

30:28

care to people and find a workplace that aligns with these values presuming that

30:34

those values are fostering a positive culture because a workplace culture has

30:39

a big impact on your everyday well-being whether that's a positive or A negative

30:44

workplace culture and my other piece of advice would be to say yes to everything

30:52

there has to be a point where you do have to say no but saying yes has taken me on an incredible journey in my career

30:58

so far and I've achieved more in my seven years of being a pharmacist than I thought that I ever would or could so

31:05

yeah say yes I think that's great advice I had similar advice given to me and

31:12

then also I had the privilege of being the occasional speaker at Char State University some years ago and giving the

31:19

address to newly graduated pharmacist and I said a quote I believe it's from

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Richard Branson I hope I haven't got it wrong and he says to always even if you

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don't know how to do something say yes and figure out how to do it later and so that's something that I've always tried

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to instill in myself saying yes but also touching on something that you mentioned

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earlier in our chat was putting your hand up for things so if you don't put your hand up and also seek those

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opportunities then you might not be able to say yes to them because people don't know that you're wanting to to give it a

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go and that can also be the scariest thing is putting your hand up for things

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because you feel like you don't have the experience or the skills or you will tell yourself so many reasons why and

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rejection is really hard I know and I think but even if you don't get the role

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that you're wanting us for feedback and it's something that I didn't do earlier

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on in my career but now if there's a something that I whether it's a role that I'm seeking or even a client

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that I'm trying to get on board and getting them that getting that feedback from from them as to why and so then

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that way you can develop more skills or maybe adjusting pitch or yeah to make

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the next one better so I think that's yeah also some really really good advice

32:49

it's been amazing speaking to you Emily and I'm so glad that I've reached out to you to do the podcast cuz I was

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following you on Instagram when I'd seeing you on LinkedIn and doing all this cool amazing stuff and I thought I

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definitely need to help you on the podcast so thank you again so nice thank you so much for reaching out to me

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chrisy that's okay and for those that are listening make sure that you follow Emily on both LinkedIn and also

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Instagram and all the other things and if you're interested in yeah maybe getting some extra support throughout

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the coaching we'll have the links to her website in the show notes as well so

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again thank you so much for being with us today Emily thanks KL be very happy to just say the

33:34

word you've been listening to Your Pharmacy Career podcast brought to you by Raven's Recruitment don't miss our next

33:41

episode where we continue to explore the multifaceted world of Pharmacy careers make sure to subscribe and share

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[Music]